About the Authors:
Donna Tedesco

Donna Tedesco

Donna Tedesco is a Senior Usability Specialist in the Usability and User Insight team at Fidelity Investments. Among other research methodologies, she has conducted numerous online user experience studies over the last several years. Donna received a B.A. in Engineering Psychology from Tufts University and an M.A. in Human Factors in Information Design from Bentley University. She has published and presented multiple papers at national and international conferences, including the Usability Professionals Association (UPA) and the conference on Computer-Human Interaction (ACM SIGCHI).

Contact: Donna@BeyondTheUsabilityLab.com.