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About the Authors:
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Bill Albert
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William (Bill) Albert is the Director of the Design and Usability Center at Bentley University. Previously he was Director of User Experience at Fidelity Investments for six years. Prior to joining Fidelity, he was a Senior User Interface Researcher at Lycos and Post Doctoral Research Scientist at Cambridge Basic Research. Over the past decade, Bill has used nearly every type of usability metric as part of his research. He has published more than 20 papers and has presented his research at many professional and academic conferences. Albert has been awarded prestigious fellowships through the University of California and the Japanese government for his research in human factors and spatial cognition. He received B.A. and M.A. degrees from the University of Washington and a Ph.D. from Boston University. Contact: Bill@MeasuringUX.com |
