Articles & Presentations
- Pre-Conscious Assessment
of Trust: A Case Study of Financial and Health Care Web Sites
by William Albert, William Gribbons, & Jindrich Almadas. Proceedings
of the Human Factors and Ergonomics Society 53rd Annual Meeting—2009.
 
- Top Ten Myths About Usability:
Keynote Presentation by Tom Tullis at World Usability Day, Simmons College,
Boston, MA (November 12, 2009)
- Usability Marathon:
Beyond the Usability Lab: Exploring Large-Scale User Experience Research
by Bill Albert and Lena Dmitrieva (October 12, 2009)
- Are People
Drawn to Faces on Webpages? Video of Five-minute Presentation by
Tom Tullis at Ignite Boston 6 (September 17, 2009) (based on CHI
paper)
- Rating
Scales: What the Research Says by Joe Dumas and Tom Tullis (May
26, 2009)
- "Rolling
Your Own" Online Usability Study by Tom Tullis (May 26, 2009)
- Results of Online Usability Study
Comparing Obama and McCain Websites (Nov. 14, 2008)
- "Word Clouds" from Measuring
the User Experience (Nov. 8, 2008)
- An Empirical Comparison of
On-Screen Keyboards by Thomas Tullis, Ellen Mangan, and Richard
Rosenbaum. Human Factors and Ergonomics Society 51st Annual Meeting,
Baltimore, MD, October 2007.
- Tips and Tricks for Measuring
the User Experience (PDF). Presentation by Tom Tullis and Bill Albert
at the UPA
Boston Usability and User Experience 2008 Conference (May 28, 2008)
- A Timestamp Macro for Task Timing
(March 29, 2008)
- Calculating a Confidence Interval for
Task Completion using the Adjusted Wald Method (March 28, 2008)
- Results of Online Usability Study of Apollo
Program Websites (March 21, 2008)
- OK and Cancel Buttons: What's the
Right Order? (Feb. 28, 2008)
Spreadsheets
Other Resources
About The Book
About the Authors
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News and Announcements
Consulting Services
- The Design and Usability
Center (DUC) at Bentley University
provides consulting services to corporate clients worldwide. Bill Albert,
the Director of the DUC, heads up a team of full-time usability professionals,
conducting a wide variety of user research, including quantitative benchmarking,
unmoderated testing, eye tracking, and usability testing. Contact Bill
for an estimate: walbert@bentley.edu
or 1-781-891-2608.
Tools and Services
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